Terms of Use

1. Acceptance of these terms

These Terms of Use (the "Terms") are a legally binding agreement between you and the publisher of quailhollowcharlotte.com (the "Site," "we," "us," or "our"). By accessing, browsing, submitting information through, or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, Cookie Policy, and Disclaimers, each incorporated here by reference. If you do not agree, do not use the Site.

2. Independence and non-affiliation

The Site is an independent editorial publication. It is not affiliated with, endorsed by, sponsored by, approved by, or in any way officially connected to the Quail Hollow Club, the Quail Hollow neighborhood homeowners association or any community, property owners', or master association, the Truist Championship, the PGA of America, the PGA TOUR, the City of Charlotte, Mecklenburg County, Charlotte-Mecklenburg Schools, any developer, any builder, any real estate brokerage, or any governmental or governing body. We are not an HOA, we do not administer covenants, conditions, or restrictions ("CC&Rs"), we do not collect dues, we do not enforce architectural review, and we have no authority to grant, deny, or interpret any right, approval, membership, or access.

All names, marks, logos, and images of third parties appearing on the Site are the property of their respective owners and are used only for identification, commentary, reporting, and reference — a nominative fair use — and never to imply affiliation, sponsorship, or endorsement.

3. Eligibility

The Site is intended for users who are at least eighteen (18) years of age and legally able to form a binding contract. It is not directed to children, and we do not knowingly collect information from anyone under thirteen (13).

4. Informational purpose only — no advice, no offer

Nothing on the Site is, or should be relied upon as:

• legal, tax, accounting, appraisal, engineering, surveying, insurance, or financial advice;
• a real estate listing, an offer to sell or lease, or a solicitation of an offer to buy any property, security, or interest;
• a representation about the availability, price, condition, zoning, permitted use, boundary, school assignment, membership eligibility, or legal status of any property or organization;
• a substitute for independent professional inspection, survey, title work, or counsel;
• a guarantee of any outcome, valuation, appreciation, admission, or approval.

Real estate matters, school assignments, zoning, dues, taxes, memberships, and community rules change frequently and are controlled by third parties. You must independently verify every fact that matters to a decision with the responsible authority before relying on it.

5. Accuracy, completeness, and good-faith effort

We research in good faith, cite primary public sources where possible, review pages on a published cadence, and correct errors when they are brought to our attention. Even so, information on the Site may contain inaccuracies, omissions, outdated figures, typographical errors, or material that has been superseded. We make no representation or warranty of any kind as to the accuracy, completeness, currency, reliability, suitability, or availability of any content, and we expressly disclaim any duty to update. Reliance on Site content is strictly at your own risk. To report an error, use any correction form on the Site or email npeters@yourleaderinluxury.com.

6. Limited license and intellectual property

The Site and all of its content — text, editorial analysis, photographs, graphics, maps, illustrations, logos, layout, code, and compilation — are owned by us or our licensors and are protected by United States and international copyright, trademark, and other laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Site for personal, non-commercial use.

You may not, without our prior written permission:

• copy, reproduce, republish, distribute, sell, license, or create derivative works from Site content;
• frame, mirror, or present Site content as your own or as the content of any association or club;
• scrape, crawl, harvest, or use automated means to extract content, except by search engines obeying our robots directives;
• use Site content to train, fine-tune, or ground any machine learning or generative AI system, except where expressly permitted by our published machine-readable policies;
• remove, obscure, or alter any copyright, trademark, attribution, or disclaimer notice.

7. Acceptable use

You agree not to use the Site to:

• violate any law, regulation, fair housing rule, or third-party right;
• submit false, misleading, defamatory, harassing, discriminatory, or unlawful content through any form;
• impersonate any person or organization, including any club, association, agency, or brokerage;
• transmit malware, attempt unauthorized access, probe or test the vulnerability of the Site, or interfere with its operation;
• send spam or bulk automated submissions, or circumvent rate limits, honeypots, or challenge mechanisms.

We may investigate and take any action we deem appropriate, including blocking access and cooperating with law enforcement.

8. Submissions

Any correction, comment, suggestion, question, or other material you submit ("Submission") is non-confidential and non-proprietary. You grant us a worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, modify, publish, and display the Submission in connection with the Site and our editorial operations. You represent that you own or control all rights in the Submission and that it does not violate these Terms. Do not send us confidential, sensitive, or personally identifying information about third parties.

9. Third-party links, partners, and advertising

The Site links to third-party websites and identifies local firms as resources. Those parties are independent. We do not control and are not responsible for their content, products, services, pricing, licensure, performance, privacy practices, or conduct, and a link or reference is not an endorsement, warranty, or guarantee. Any transaction you enter with a third party is solely between you and that party. Where a relationship exists between us and a referenced firm, we disclose the relationship on the relevant page; disclosure does not create liability for the third party's acts or omissions.

10. Fair housing and equal opportunity

We support and comply with the federal Fair Housing Act, the North Carolina State Fair Housing Act, and the Equal Credit Opportunity Act. No content on the Site is intended to indicate any preference, limitation, or discrimination based on race, color, religion, sex, handicap, familial status, national origin, or any other protected class. Descriptions of neighborhoods, schools, and amenities are editorial and are not a representation about the people who live there or about the suitability of an area for any protected group.

11. Disclaimer of warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, TIMELY, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

12. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR OWNERS, OFFICERS, CONTRIBUTORS, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, PROPERTY VALUE, BUSINESS OPPORTUNITY, OR TRANSACTION, ARISING FROM OR RELATED TO YOUR USE OF — OR INABILITY TO USE — THE SITE OR ANY CONTENT, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100.00). Some jurisdictions do not allow certain exclusions; in those jurisdictions our liability is limited to the smallest amount permitted by law.

13. Indemnification

You agree to defend, indemnify, and hold harmless the Site, its publisher, owners, contributors, and agents from and against any claim, demand, action, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of or related to your use of the Site, your Submissions, your violation of these Terms, or your violation of any law or third-party right.

14. Dispute resolution, arbitration, and class-action waiver

Before filing any claim, you agree to contact us at npeters@yourleaderinluxury.com and attempt to resolve the dispute informally for thirty (30) days.

If the dispute is not resolved, any controversy or claim arising out of or relating to the Site or these Terms will be resolved by binding individual arbitration administered in Mecklenburg County, North Carolina, under the rules of the American Arbitration Association, and judgment on the award may be entered in any court of competent jurisdiction. You and we each waive any right to a jury trial and any right to participate in a class, collective, or representative action. Either party may bring an individual claim in small-claims court. Any claim must be brought within one (1) year after it arises or it is permanently barred.

15. Governing law and venue

These Terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles. Subject to Section 14, exclusive venue for any permitted court action lies in the state or federal courts located in Mecklenburg County, North Carolina, and you consent to personal jurisdiction there.

16. Termination and modification

We may modify, suspend, or discontinue any part of the Site, and we may terminate or restrict your access, at any time and without notice or liability. We may amend these Terms at any time by posting a revised version; continued use after posting constitutes acceptance.

17. Miscellaneous

If any provision is held unenforceable, it will be limited or severed and the remaining provisions will remain in full force. Our failure to enforce a provision is not a waiver. These Terms, together with the policies incorporated by reference, are the entire agreement between you and us regarding the Site and supersede all prior understandings. You may not assign these Terms; we may assign them freely. Headings are for convenience only.

Questions about these Terms: npeters@yourleaderinluxury.com.